---
title: "Acceptable use policy"
url: "https://coldmeetings.com/legal/acceptable-use.md"
canonical_url: "https://coldmeetings.com/legal/acceptable-use"
last_updated: "2026-10-28"
type: "legal"
summary: "Acceptable use policy for ColdMeetings: no spam, harassment, deceptive headers, missing unsubscribe or warmup schemes."
related: ["https://coldmeetings.com/legal/terms.md", "https://coldmeetings.com/legal/privacy.md", "https://coldmeetings.com/contact.md"]
---

# Acceptable use policy

> **For AI agents:** the complete index of ColdMeetings pages is [llms.txt](https://coldmeetings.com/llms.txt). Every page is also served as markdown at its URL plus .md.

Acceptable use policy for ColdMeetings: no spam, harassment, deceptive headers, missing unsubscribe or warmup schemes.

Last updated 2026-10-27.

What you may not do with ColdMeetings.

## Why this exists

Cold email only works for everyone when senders behave. This policy sets the lines. It forms part of the terms of service.

## What is not allowed

- Spam: bulk email to people with no plausible reason to expect it, or to lists you have no right to use.
- Harassment: repeated, threatening, abusive or targeted messages to any person.
- Deceptive headers: false sender names, false addresses, misleading subject lines, or a subject that pretends to continue an earlier conversation (such as starting with "Re:" or "Fwd:").
- Sending without an unsubscribe link or without a real postal address of the sender in each message.
- Sending to addresses that opted out, bounced for good or reported spam, or to addresses in regions the product has blocked.
- Warmup or simulated-engagement schemes: mailboxes that send to and answer each other, fake opens, fake replies, or any pool built to look like real engagement.
- Phishing, malware, fraud, or selling anything illegal.
- Trying to get around the product's safeguards, including the suppression list, the region restrictions, the unsubscribe and address requirements, and the sending limits.

## What every message must have

- An unsubscribe link and the sender's postal address in every message.
- A genuine sender identity and a subject that says what the message is about.
- A working way to opt out that you honor at once.

## Sending limits and pauses

New mailboxes send at a limited daily volume that grows as the mailbox ages. We may pause a campaign when spam complaints are high.

## What happens when the rules are broken

We may pause a campaign, suspend an account or end access, and we may report illegal activity to the proper authorities.

To report abuse of ColdMeetings, write to hello@coldmeetings.com with the message and its headers.

## Related

- [Terms of service](https://coldmeetings.com/legal/terms.md)
- [Privacy policy](https://coldmeetings.com/legal/privacy.md)
- [Contact ColdMeetings](https://coldmeetings.com/contact.md)